Refund policy

Refund Policy
 
- Full refund if PDUs are not reported to your account or reinstatement fail.(proof required) 
- No refund after PDUs are successfully reported to your account or reinstatement succeed.

If official rejects your PDU submission or fails your reinstatement, you send us the official rejection email together with full dashboard screenshot.
The official email is our main proof, normally you don’t need to share your account password for refund application.
Only when evidence is incomplete, we will ask you for a temporary password for read‑only check, no modification will be done to your account, you can change password immediately afterwards.
Once confirmed, full refund will be processed within 3 business days.